FREQUENTLY ASKED QUESTIONS
Something on your mind? Just ask!
This course is for ANYONE who wants a clear, easy to follow roadmap walking you step by step through what you need to be prepared for days, then weeks, then months based on your unique situation.
If you’re brand new to prepping, this course will give you the essential information to prioritize what’s most important for the survival of yourself and your family.
If you’ve been in the prepping community for a while, this course will help you connect the dots between all the conflicting information out there and put it into a framework that’s easy to follow and achieve your prepping goals.
And even if you’ve been prepping for years, this course will fill in the gaps and give you a scalable framework to becoming fully self-sufficient for months, or even YEARS!
The Prepper’s Roadmap is a self-paced online course, so you can go through the lessons at any time that is convenient for you. And because you get lifetime access when you join, you don’t need to worry about your schedule getting busy now.
If something does come up that prevents you from starting right away or slows down your progress, the course will always be available for you to pick up again whenever you have time to come back to it.
This course is designed to be a comprehensive prepping course, where each step builds off the last as we move onto longer and longer time horizons.
On YouTube, you’d have to sift through years of videos that can easily lead to overwhelm because it’s not organized into a step by step process.
This course is designed to tie everything together in a way that allows you to move at your own pace with clear instructional videos on what you’ll need based on your unique situation.
Nope! No matter what your budget, I will be breaking down all the supplies, tools, skills, information, and other essentials so you’ll know exactly what you need to survive nearly any disaster that comes your way. (It might just take a little longer if you have a smaller budget.)
After purchasing you will receive an email that includes login details and a link to sign into a private members area that houses all the videos.
Once enrolled, you will have lifetime access to The Prepper’s Roadmap videos.
We’ve created a custom learning platform on our own server so that you’ll never lose access to the training videos and bonus content. (As well as any future materials I may add to the course down the road.)
Absolutely! If you’re brand new to prepping, this course will give you the essential information to prioritize what’s most important for the survival of yourself and your family.
If you’ve been in the prepping community for a while, this course will help you connect the dots between all the conflicting information out there and put it into a framework that’s easy to follow and achieve your prepping goals.
Shoot us an email at team@cityprepping.com and we’ll get back to you shortly!
Billing and Technical Support
You’ll be able to purchase the course with a credit card.
After purchasing you will receive an email that includes login details and a link to sign into a private members area that houses all the course content.
Yes! When checking out, please select the “3x payments of $79” for the payment plan. After the first charge of $79, the following 2 charges will be charged on the same credit card 30 days, then 60 days after the initial charge.
Yes, we do accept payment via PayPal. Just send us email at team@cityprepping.com and our team will get back to you shortly with a link to purchase the course through PayPal.
Please check that you’ve entered the correct details and that the card you’re paying with matches the address you’re entering. If you are seeing an error message regarding your zip code, please contact your bank to make sure you have the correct zip code/post code registered for that card.
If the issue persists, please reach out to my support team and they will be happy to help. You can contact them at team@cityprepping.com.
No, we never store any credit card information. All payments are processed through Stripe, which is a Level 1 certified PCI Service Provider, making it one of the most secure and reputable payment processors available. All card numbers are encrypted while decryption keys are stored on separate machines. Rest assured your credit card details are perfectly safe!
While the course currency is USD, if you pay through credit card, you will be charged in your local currency, as per your bank’s/carrier’s conversion rate. Please bear in mind that you may also be charged a small conversion fee by your bank, but it’s unlikely to be higher than 2.5%.
Please check your spam and promotion folders and if your welcome email isn’t there please contact my support team at team@cityprepping.com. They will resend your login details and will help you get access.
Please check where you have been receiving emails about the course, and this will be the email address you can use to log in.
If you would like to update your your email, just email my team at team@cityprepping.com with your new email address and they will get that updated for you.
You can reset your password via the course login page.
Here is a link to the login page:
https://www.courses.cityprepping.com/login
Once there, select the “Lost Your Password?” button on the login page. You will be prompted to enter your email address, then select “Get New Password”. From there, you will receive an email with instructions on how to reset your password. If the email does not come through, please check your spam and/or promotion folders (or “other” inbox if you use Hotmail).
The Prepper’s Roadmap has a 14-day money back “Peace of Mind” guarantee.
Here’s how it works: Join the program, and if you don’t see a tangible difference in your prepping supplies by the end of the course, you can get your money back! Just shoot my team a message at team@cityprepping.com within the guarantee period and we will refund you 100% of your purchase to your original payment method.